We now have a Toniebox in the Children’s Area for in-library use! Come by, pick out a Tonie, and listen to a book while visiting the library!

Complete functionality including search, holds, and viewing accounts on the mobile app on Android and iOS has been restored. If patrons uninstalled the app, they will have to reinstall it to begin using it. Unfortunately, it is only currently listed on Android’s Google Play Store, but we’re working to have it on Apple App Store (iOS) as soon as possible. Links to download the app are below and will, in the next 24 hours, once again be posted to everyone’s RSAcat homepage’s sidebar.

• RSAcat Mobile on Android
• RSAcat Mobile on iOS (Note: this link is not currently working because our app needs to be listed again. Thank you for your patience, as listing an app may involve an external review from the App Store that could take a few days.)

Patrons that did not uninstall the app will have it working again as soon as they open the app. The app will have saved the previous login state, so if the patron had logged off, then they will have to login again. If they remained logged in, then no new login should be necessary. Please report any new issues to the RSA help desk at help@rsanfp.org.

Sign Up to Receive Text Message Notifications

Keep up-to-date with your library account activity on your mobile phone via text message. This service is provided by Shoutbomb. Please note that while the Library does not charge a fee to use the Shoutbomb service, your mobile phone service plan standard text messaging rates apply. 

With the Shoutbomb text messaging service, you can use your mobile phone to:

• Receive text notices about: holds that are available, items that are due in the next three days, overdue items, and fines that are added to your account. 
• Send a text to renew an item. If the item is eligible for renewal, your text message will renew it. If the item is not eligible for renewal, your text will not renew it and Shoutbomb will notify you.
• Texts will be sent only when activity on your account triggers a message and will usually arrive around 9am.

What You Need

• A mobile device able to send and receive text messages
• The barcode number from your library card (ten digits, no spaces: D858xxxxxx)
• The PIN for your library account.  If you don’t know your PIN, please call the library.

How to sign up

1.  Send the following text message to 844-225-9458:

SIGNUP+D860xxxxxx+PIN

2. Add 844-225-9458 to your contacts.

Alternatively, you can just text SIGNUP to the number above and Shoutbomb will send additional texts for your card # and PIN to finish the sign up process.

Questions?

If you have questions or problems with the service, you can ask the Shoutbomb support team at rsacat.support@shoutbomb.com.

Getting Started with Shoutbomb

Below are commands to help you get started using the Shoutbomb service.

Basic Keyword Commands

You can text these commands to rsacat@shoutbomb.com; follow any instructions that are texted back to you:
  – ADDCARD  Register an additional Library card for text messages on your phone. 
  – – To save a few text messages you can text ADDCARD+NewCard#+NewCardPin  No spaces and include the + signs. 
  – DROPCARD  Cancel text notices for a card added with ADDCARD. 
  – – To save a few text messages you can text DROPCARD+Card#+CardPin  No spaces and include the + signs. 
  – ZIPCODE #####  (Substitute your 5-digit zip code for #####.) Add your zip code to match your phone with your home library. For future features.
  – IOWEU  Returns information about your current fee amount. If you have multiple cards registered, you will receive information about each card.
  – TEST  Test your connection to Shoutbomb.
  – HELP  Get information about all Shoutbomb commands.
  – RESEND  Get the last message from Shoutbomb again.
  – SWITCHPHONE  Allows you to update your account with a new phone number or carrier.
  – MYBOOKS  Sends a snapshot of the status of all your library items including outstanding holds.
  – QUIT  Delete your mobile device from the Shoutbomb notice service.
  – – To save a few text messages you can text QUIT+Card#+CardPin  No spaces and include the + signs. 

Replying to Notices

Your account notices will prompt you to respond with optional commands, including:
  – HL  Get a list of holds that are ready for pickup. (Holds notice.)
  – RL  Get a list of items you can renew. (Courtesy notice.)
  – RA  Renew all eligible items. (Courtesy notice.)
  – OL  Get a list of overdue items. (Overdue notice.)

Message Settings

To view and change your Shoutbomb message settings, text these commands:
  – NOTICES  See your current on/off status for each type of notice. Do this first!
  – HOLDS  Toggles your holds notices off/on.
  – RENEW  Toggles your courtesy notices (about items that are due soon) off/on. 
  – OVERDUE  Toggles your overdue notices off/on.
  – FEES  Toggles your notices about fines and fees off/on.

Service Keywords/Commands:
Below is a list of keywords that you can use to manage your account by texting them directly to the Shoutbomb Text Messaging Service.

Keyword	Description
MYBOOKS	View the items checked out and total fees/fines.
ADDCARD	To receive text alerts for another card within your family, text ADDCARD+familymemberlibrarycard+pin (Example: ADDCARD+21113001234567+4321)
DROPCARD	To end text alerts for a specific library card, text DROPCARD+specificlibrarycard+pin. (Example: DROPCARD+21113001234567+4321)
MYCARDS	View a list of your registered family cards.
NOTICES	See the current status of all the Opt in/out notice types.
HOLDS	Hold notices Opt in/Out Text HL to see a list of your items available for pickup.
OVERDUE	Overdue notices Opt in/Out Text OL to view a list of overdue items.
RENEW	Courtesy/Renew notices Opt in/Out Text RL to view a list of items due soon and RA to renew all.
RESEND	View messages from the last 3 days.
IOWEU	View the current total fee/fines for each of the registered family cards.
NEWPASS	If you change the PIN number for a specific library account, text NEWPASS+yourlibrarycard+pin to update your account with the text notification service.
SWITCHPHONE	Switch to a different phone number.
STOP	Quit the text notification service.